Organization Change Management (OCM) is an original and leading business strategy in the modern corporate panorama. Reliance on previous, incremental changes are losing potency in the otherworldly business uncertainties of today’s era. Alternatively, stoking innovation, and traversing fresh territory will fortify a company’s core capabilities.
The primary focus of OCM Advantage Consulting is serving companies seeking specialized change-transformation corroborative partnership, or general business management consultation. Our toolbox encompasses contemporary, supportive management and technical organization infrastructure that steer leaders in transitioning to the planned future state. Throughout this process, we bolster business continuity and employee engagement through meaningful involvement, education, and career development.
Our diverse client portfolio incorporates private sector small to mid-cap companies, VC and Capex modernization, turnarounds, and market-driven pivots in CPG, manufacturing, and technology sectors. Also, franchise and legacy ownership, and public and NFP agencies.
Realizing your company aspirations and goals is within reach.
Our consultants approach client engagements as collaborative partnerships, facilitating goal-setting and action-planning. We credit our client-centered process as vital for shaping a resilient organization that can fulfilling its mission, vision, values, and objectives in harmony with its employees and customers.
At OCM Advantage Consulting, our specialty is fueled by rich process steps in Discovery and Design-Development. Our record is vast in tailor-fit solutions for unique cultures and circumstances, some that earned prestigious awards, while most were game-changing for clients. We pride ourselves on not repurposing client work.
Our approach embodies three key philosophical pillars.
Innovation. We rigorously analyze and synthesize client data within proven academic and industry frameworks. Responsibly challenging the status quo, we foster independent, critical thinking.
Knowledge. Through our contemporary management and behavioral sciences filters, we reflect to clients what we learn about their culture and capabilities. This unique perspective allows us to see viable solutions differently.
Design. Applying the creative process, we originate solutions that withstand the scrutiny of convention. We avoid quick, popular fixes in favor of data-based thinking from mining possibilities, and sparked with inspiration.
Let's talk about your company's currently planned or emerging changes.
OCM Advantage Consulting skillfully employs a range of analytical, agile, and creative communication tools to elevate latent employee engagement within the company's culture and infrastructure. Our approach involves navigating projects through a professional process model encompassing assessment, analysis, diagnosis (root cause), design, implementation, and plan-to-goal measurement.
In our realm of general management consulting, we deliver a comprehensive set of solutions, including career development and succession plans, handbook creation, policy and practice updates, employee engagement strategies, new competencies and job design, design and delivery of education and training curricula, implementation of operational continuous and lean techniques, stretch productivity challenges, and individual executive coaching.
A noteworthy aspect of our methodology is its inherent role as a constructive challenge to constraining factors, specifically identifying bottlenecks and barriers that exist both above and below the surface. Recognizing that all change, whether planned or unplanned, perturbs the organizational ecosystem, our spoiler alert underscores the transformative nature of Organization Change Management.
Since no two client organizations are the same, OCM Advantage services are focused specifically on delivering benefits and advantages for you, our client. Some case studies include the following:
Improved Line Supervision Performance. Consultant services began by surveying supervisors to understand why manufacturing lines were unbalanced. The diagnosis (root cause) was poor SPC decision rules across shifts. The designed solution balanced operations across among nearly 70 supervisors within a week. Also, team building improved dramatically as supervisors also learned how to help each other.
Organizational Performance. New Continuous Improvement (CI) Green Belt and Black Belt analysts had to hop-scotch among departments to obtain data needed for the DMAIC process. Engineering, Finance, Maintenance, Quality, and HR functions needed training in their new CI roles. The solution formed dedicated Support Teams around the CI experts. Overall results included better working relationships, streamlined product testing, greater output (OEE), and less downtime (DT).
Innovation and Problem-Solving. The General Manager was concerned that the workforce would not be responsive to the new corporate directive to implement Focused Improvement (FI) methodology. A planned change readiness intervention bridged the gaps. Shop-floor communication and in-line training were initiated in process management, types of waste, operator machine maintenance, OEE calculations, Visual Management and smartboard messaging. Adoption of the FI Pillars took hold especially in Safety, Productivity, Leadership, and Learning.
With a skilled consultant by your side, your company aspirations and goals are achievable.
Rainmaking is audacious. Successful organization change management is an essential and complex business strategy with a specified ROI. These actual client capsules that productivity improvement, cost savings and avoidance, and risk management.
Most Profitable Month. A major manufacturer wanted to cross the $1B mark by YE. After careful planning, the consulting services led flagship facility in a 4-week productivity ‘challenge’. Winning teams were rewarded weekly against operational criterion. Momentum built toward an exciting final grand drawing. The program delivered $1.2M top line profitability, the highest month YE. Employees were re-engaged and enthusiastic to the point of ousting third-party distraction. It also marked a positive turning point in lean manufacturing and continuous improvement adoption.
Technology Staffing Plan, Unified Classification and Compensation. A conventional utility firm launched a bold venture in residential streaming services with a $xxM public bond. It was a sweeping initiative that affected every function i.e., customer service, provisioning, tech support, billing, and recruitment/hiring. The consultant originated approx.. 48 new job descriptions that were fully classified and graded within the existing talent management system. Talent sourcing, recruiting and hiring was launch-ready, and proceeded as planned without delays, or grievances due to a well-structured staffing approach for the new venture.
Labor Over-spending. For a seasonal packing operation, ‘surge’ labor of 200 full-time-equivalent (FTE) workers were needed for 16 weeks annually. Inefficiencies and revolving-door turnover caused the operation to cycle through nearly 3 times more temps than needed. In one year, this inefficiency caused a $1.5M over-spend. A two-day data-structured problem-solving event (kaizen) including stakeholders, managers, supervisors, and operators was held. The kaizen resulted in the most greatest clarity on product variability as the root cause of temp labor turnover, too many starts/stops. Improvements resulted in 34% increase in productivity with stable seasonal labor, and cost savings the next season.
Let’s make your successful case study an industry best practice.
OCM Advantage Consulting
INNOVATION | KNOWLEDGE | DESIGN
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